What To Expect

Click on the questions below to see the answers.

Counselling provides a confidential, safe space with dedicated time to freely express emotions, gain insights, and develop necessary skills needed to make your desired life changes.

Therapy is for everyone! We believe anyone can benefit from the supportive healing process that counselling provides. Whether you are looking to enhance meaningful relationships, gain self-awareness, become more emotionally regulated, or learn strategies to overcome specific challenges. The possibilities are endless.

Yes, we offer an initial free consultation (15-20 minutes) and are available to answer any questions you have in relation to your mental health or how counselling can help you.

After your initial intake appointment, we will put together a personalised treatment plan based on your past experiences and future goals. This will give us a better idea of how many sessions may be required to help you overcome your present challenge(s). Of course, this isn’t an exact science as each person is unique, but generally, 6-12 sessions can allow you to see some positive changes in a focused area.

We believe the client and counselor relationship is vital in establishing a safe change environment and we will work hard to foster this throughout our time together. Please know that any form of therapy can temporarily and initially cause discomfort in your life and in your relationships – this is normal. We will work with you and assist you in resolving these issues while moving toward your goals. It is important to be honest and talk about this discomfort.

Our hourly rate is $145-165 (including GST). Payment is accepted by cash, e-transfer, debit, or credit card.

In some cases we may be able to offer counselling services on a sliding scale, so please don’t hesitate to ask if this is of interest to you. We are happy to discuss your options and assist you in receiving the guidance you deserve.

As Registered Clinical Counsellors (RCC) and/or Canadian Certified Counsellors (CCC), many private insurance companies may cover our counselling services. Please contact your insurer to check coverage or let us know if you have any questions or need further support with this.

Yes there are. Our team can take clients with active ICBC claims, have referrals from CVAP, or have additional government funding (ie. Autism funding, Post-Adoptive Assistance Programs (MCFD adoption) etc.).

We ask that you give 48 hours notice for cancellation or sessions will be charged accordingly (except for extenuating circumstances).

keyOne of the most important rights of the person seeking counselling is confidentiality. Your privacy is of critical importance to us. Information shared and revealed by you during the counselling sessions will be kept strictly confidential EXCEPT in the following situations:
  1. When you are in imminent danger of harming yourself
  2. An individual poses a physical risk to others 
  3. A crime is about to be committed 
  4. A child or vulnerable dependant is at risk of significant harm
  5. When your file and/or therapist has been subpoenaed by the court
  6. When you have given written permission to your therapist to release all or part of the information in your file. 

According to B.C., the Mature Minor Consent Act states that a youth who is a mature minor may make their own health care decisions independent of their parent’s or guardian’s wishes. In B.C. there is no set age when a child is considered capable to give consent (taken from: https://www.healthlinkbc.ca/healthlinkbc-files/infants-act-mature-minor-consent-and-immunization)

As we are unable to provide continuous 24-hour crisis services, in the event of a threat to your safety or the safety of others, please call 911, or go to the nearest emergency room, and/or contact the Crisis Line at 1-888-353-2273

canoeYou may email, voice, or text message on our confidential voicemail and we will endeavor to reply within 24 hours.