Fostering Hope &
Meaningful Connection

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Feel connected, even from a distance.

Do you live in a remote area?

Work away from home?

Find it difficult to get out of the house or away from the office?

Our counsellors understand that sometimes life presents unique obstacles to accessing mental health support.

If you feel isolated or are struggling with your mental health, online counselling provides you with an opportunity to speak to a therapist without having to leave the comfort of your home or work space. Online counselling provides individuals with the same support as traditional counselling; from managing specific concerns, such as anxiety or depression; to learning new skills, such as mindfulness, effective communication, and emotional regulation. Together, we can make sense of your current challenges, offering a safe place to gain the clarity and peace of mind you need.

The clinical counsellors at Relate & Restore offer secure, online counselling for the times when it may be challenging to meet face to face. Online video counselling can be an effective way to maintain your mental health and support you, no matter where you are.

What does Online Counselling Involve?

  • Online counselling sessions are set up on a secure video platform called Zoom.
  • Emotional attunement to self and others; emotional regulation
  • Zoom is specifically used for confidential video conferencing.
  • Sessions can occur anywhere you have access to the internet utilizing a smartphone, tablet, or computer.
  • Ensuring you have a safe, quiet (non-distracting) and/or private place to discuss issues with your counsellor in order to enhance a safe space to process.
  • Follow up usually includes additional resources including web links, pdf’s, and videos sent to you via email.
  • Provides you with a holistic approach to maintaining your mental health. At your request, we are open to working with members of your mental health team over the phone in order to better support your individual needs.

How do I pay?

  • Our counsellors use JANE which is a confidential and secure payment platform. A credit card will be held on file in the encrypted portion of Jane and only charged after a session.
  • E-transfer option: payment organized prior to session and upon acceptance, sessions will be coordinated directly with you.
  • Fees are $140-$165 an hour.

In some cases, we may be able to offer counselling services on a sliding scale, so please don’t hesitate to ask if this is of interest to you. We are happy to discuss your options and assist you in receiving the guidance you deserve.

If you are interested in this service, please contact us for more information

Because everybody deserves support no matter where you are

Our therapists are licensed professionals registered with the British Columbia Association of Clinical Counselling.
To read more about our team, click here

“Nicole is very good at helping me create practical goals and strategies and shows that she cares about my progress and growth.”
HTIndividual
“Sarah’s approach was thorough, starting with a focus on finding out more about our family and how we had been approaching our current issue. From there she guided us on a new approach which gave us the buy-in of our little one, without him even knowing we had sought expert advice. Her suggestions were gentle and encouraging, while focusing on working together as a team. We were very appreciative of her support during our session, as well as with her follow-up.”
S&B Parents
“Nicole pushes us past our comfort zones and helps us GROW.
She cuts through the BS to get to the real issue.”
L&MCouple
“Of all the counselors I’ve had, I’ve found that Nicole is the most patient and willing to listen. I feel like an adult with legitimate issues talking to a counselor.”​
TGStudent
“Sarah is the best counsellor I have ever had. I have many unresolved issues and I feel like Sarah got to the root of them because she is so great at listening. I really like that she remembers everything I say without writing it down, because it makes me feel like she is more invested in what I have to say.”
ABStudent
“I was very nervous to come to counselling, but Sarah made me feel welcome and helped put me on track toward self-improvement.”
OHIndividual
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In 2 Locations:

KELOWNA

Stewart Centre South
370 – 1855 Kirschner Rd.
Kelowna, BC V1Y 4N7

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VERNON

3007 28th Ave Vernon, BC V1T 1W2

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In the spirit of reconciliation, we acknowledge and respect the Indigenous people upon whose traditional territories we work and live throughout the province.

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Sarah Harris

Nicole Fakaua

Our Team

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In Crisis

If you or someone you know is in need of support, call the Crisis Line at 1.888.353.2273 (1.888.353.CARE) Or, in an emergency, please don’t hesitate to go to your nearest hospital.

We also do training

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Winston Churchill stated, “You make a living by what you get. You make a life by what you give.” Here at Relate and Restore, we are committed to supporting those who need it most.

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